🚫 Rule 1: NO TOGGLES
The Problem: Toggles hide information and prevent proper indexing.
The Fix: Use Notion Callout Blocks or colored quote cards.
General overview
Company Knowledge Base & SOP Standard
The School Psych Hub is a Dual-User Knowledge System built for human team members and TypingMind.
Executive Summary: The “Why”
- The Human Team Member: Needs fast visual scanning, screenshots, infographics, and immediate clarity without clicking through a maze.
- The TypingMind AI (RAG Engine): Needs flat, un-nested, explicit text chunks to search and deliver instant answers to team prompts.
🚫 Rule 2: ZERO PAGE NESTING
The Problem: Nested pages fragment context during AI chunking.
The Fix: Every SOP lives directly at the top level of its database.
📸 Rule 3: DUAL-LAYER VISUALS
The Problem: AI cannot read text embedded inside visual assets.
The Fix: Pair every visual with short, bulleted text steps.
Notion Database Architecture for AI & Humans
| Element | Location | Audience | Why |
|---|---|---|---|
| Status / Department / Dates | Database Properties | Humans | Filters database views. |
| Synonyms & Search Terms | Page Body · Top | TypingMind | Catches alternate phrasing. |
| Infographics & Screenshots | Page Body | Humans | Fast visual understanding. |
| Bulleted Steps & FAQs | Under visuals | Both | Exact searchable text. |
Required SOP Page Structure
DOCUMENT TITLE CATEGORY SYNONYMS / SEARCH TERMS TARGET AUDIENCE LAST UPDATED HOW TO USE THIS SOP VISUAL OVERVIEW + TEXT SUMMARY STEP-BY-STEP INSTRUCTIONS FREQUENTLY ASKED QUESTIONS